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Terms & Conditions
The following are terms and conditions for the sale of goods that will govern any contract for sale that we enter into with you. Please read these terms and conditions carefully.
These Terms and Conditions tell you the rights and obligations you have. Please read these carefully. You may have other rights granted by law and these Terms and Conditions do not affect these. This does not affect your statutory rights as a consumer.

By submitting your order you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods (including passing your details onto couriers and other subcontractors). We will not use your details for other purposes without asking your consent and you may ask that your details are removed from our system by writing to the address above. We are not obliged to supply the goods to you until we have confirmed acceptance of your order and this is when the contract is made. You do not own the goods until we receive payment in full. All prices and offers are subject to change and availability. Errors and omissions excepted. Subject to not selling below our cost price Allow 3-5 working days for cheque clearance. For out of stock items, delivery dates given are only estimates.

Free Shipping  - For purchase of $ 3000 (all item). For purchases over $ 10000 will be provided free of charge tax. The cost of tax in your country, will be the responsibility of our company. It's as simple as that!

Info : If you have difficulty registering online to make a purchase on our company website, please do not hesitate to contact us. We will help you to complete your registration on our company website.

1. Alan Bike Shop accept the following payment options:
      Payment Via Bank Wire Transfer (T/T), Western Union (WU), MoneyGram International, Wise Transfer, Xoom, PayPal, Pyypl, Remitly, TransferGo, Sendwave, Revolut and Ria Money Transfer.
     Wire Transfer :
     –  Bank Central Asia (BCA)
     –  Bank Negara Indonesia (BNI)
     –  Bank Rakyat Indonesia (BRI)
     –  Bank CIMB Niaga
     –  Bank Mandiri

2. Upon your successful online payment with Bank Transfer, Western Union, MoneyGram, Wise Transfer, Xoom, PayPal, Pyypl, Remitly, TransferGo, Sendwave, Revolut or Ria Money options, please remember to fill in electronic Payment Confirmation Form.
3. Kindly note that your order will not be processed without the payment confirmation slip.
4. Your order will be processed on the same day upon successful payment confirmation.
5. If you have questions about the Alan Bike Shop payment process, please contact our sales consultant at [email protected] for assistance.
Currency – We currently accept Indonesia Rupiah (IDR), US Dollar (USD $), EURO (€), British Pound (GBP £)

PayPal - Estimated delivery time 25-27 days.
Wise / Bank Transfer / Western Union - Estimated delivery time 7 days.

info : We only accept the purchase by using the payment through Bank Transfer, Western Union, MoneyGram, Wise Transfer, Xoom, PayPal, Pyypl, Remitly, TransferGo, Sendwave, Revolut and Ria Money. And your purchase will be processed after you inform your payment to our company, or you can also send your payment receipt by Fax or Email to our company. But if you make a purchase at our company, and within the next 3 days you do not send the information news about your purchase, or you do not send your proof of payment to our company, we will immediately send you the status of your purchase to be canceled.

For order email address : [email protected] This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it for assistance.

1. We are willing to refund your money if you do not accept purchase order.
2. Super Fast Delivery. 100% guaranteed to arrive at destination after the buyer give the full address of shipping destination.
3. Shipping is done through delivery of world-renowned namely DHL, FedEx, UPS accordance with the wishes of the buyer.
4. If the shipment has been received in damaged condition or disability, you can to contact us immediately. So we can refund your money or replace your order with the new. And about the cost, you do not need to worry. Our company will be responsible and you will not be charged an additional fee.
5. We will refund the payment within 30 days after we send your purchase status canceled.

Purchase Policy
Purchasing by Bank Transfer or Western Union generated purchases must be made using Bank Transfer or Western Union. For safety and ease we ask all those placing orders via Bank Debit to do so through our safe online website. Please contact us for details.
Delivery Express
We aim to deliver goods to you within 6-9 working days but we cannot give an exact delivery date. And we do not make a despatch until we are ready received the Payment.
We try very hard to exceed our customer expectations. In case we fail and you need to complain about our service then please email us at [email protected]
This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

We will answer all questions or requests within a maximum period of 1x24 hours.

– If you have any suggestions or comments, please let us know at Costumer Service Care Alan Bike Shop or Please contact us via email [email protected] or if you are interested to make a purchase at our company. Please your make purchases through the show cart (create an account) on the website of our company. So that we can immediately prepare your order.
– If you have made a purchase and are not satisfied with our services, please contact us at [email protected] / [email protected] so we can work better for your satisfaction.